Privacy Policy

Overview

This Privacy Policy explains how Home Repair Services ("we", "us", "our") collects, uses and shares information when you visit this website or submit a request through our form. By using this website, you agree to this policy.

Information we collect

Information you provide through the form: your full name, phone number, email address (when provided), property ZIP code, details about your property and the issue you noticed, and a record of your consent, including the consent wording, date and time.

Technical and attribution information: the page you visited, the referring page, campaign parameters included in the link you followed (such as UTM values or ad click identifiers), and basic browser and device information.

How we use information

We use information to respond to your request, evaluate service options for your property, provide customer support, operate and maintain the website, prevent fraud and misuse, and meet legal obligations.

How we share information

Home Repair Services is a referral service. We share your information only as needed to respond to your request or to connect you with relevant independent service partners, such as licensed contractors who may be able to help. We may also share information with vendors that help us operate the website and process requests, and when required by law or to protect our rights.

We do not sell or rent mobile phone numbers or text-messaging consent data to other parties for their own marketing purposes.

Calls and text messages

If you consent, we and our service partners may contact you about your request by calls, text messages (SMS/MMS) and email, including using automated technology and prerecorded or artificial-voice messages. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for help.

Session storage and tracking

This website uses essential browser session storage to remember your form progress and to help prevent duplicate submissions. This information stays in your browser session.

This website does not use advertising pixels, retargeting tags or third-party analytics tools.

Your privacy rights

You may request access to, correction of, or deletion of your personal information, or withdraw your consent, by calling us at 816-858-8660. We will respond as required by applicable law.

Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including responding to your request, resolving disputes and meeting legal obligations.

Security

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure.

Children's privacy

This website is not intended for children under 18, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top shows when it was last updated. Continued use of the website means you accept the updated policy.

Contact

Questions about this policy? Call Home Repair Services at 816-858-8660.